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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Juli Ocean

March 14, 2024

5  out of  5 rating by Juli Ocean
"This morning I went to the office of Pam Lewis Kidder. Brittany buzzed me in. She offered me coffee or water and after a few minutes I felt as though was talking to a friend. She made switching from another insurer seamlessly easy-peasy. It was the best sign up experience I've had in years. Brittany was kind, and attentive and had me wrapped up in no time. And we had a wonderful conversation. I'm glad I took the time to do an in-person meeting. Thank you Brittany!"
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Brian Garner

January 26, 2024

5  out of  5 rating by Brian Garner
"I recently purchased car insurance from the Pam Lewis-Kidder team at State Farm. I worked directly with Brittany, and she couldn't have been more attentive, making it an efficient and pleasant experience. The process was smooth, and she listened to my needs and guided me to a policy that would be best for my family and I. She focused on my benefit over her own. I reached out to a couple other agencies before State Farm, and thank goodness I made one more call. The professional is unmatched, and I'll be sure to refer my family and colleagues here. Thank you Brittany and team!"
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Rene Shier

December 6, 2023

5  out of  5 rating by Rene Shier
"Pam is awesome! She was quick to answer my call and responded immediately to my need to prove to the apartment complex at which I reside that I DO have a current renter's insurance policy and quickly emailed Gage Crossing the documentation. 😊"
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Roxie Dunkle

June 15, 2023

5  out of  5 rating by Roxie Dunkle
"Brittany truly exceeded my expectations in assisting me with my policy. Her willingness to go above and beyond, and exceptional customer service set her apart. I highly recommend her services to anyone in need of insurance assistance."
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greg moore

June 6, 2023

5  out of  5 rating by greg moore
"Thanks to State Farm I am saving $130 on my car insurance."
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Tyler Lewis

May 4, 2023

1  out of  5 rating by Tyler Lewis
"If I could give zero stars I would. honestly I loved them until I had to file a claim they have not been helpful it’s been me against statefarm the entire time it’s been over 2 months and there claims department has done nothing but try to bully me into a less than satisfactory solution they want me to use a off color replacement siding and leave shingles pointing at the sky and I’ve repeatedly asked for someone to review my policy and everyone refuses Brittany in Pam’s office said she didn’t have time for that and mark the claims adjuster that I have requested to be removed from my case multiple times for various reasons including refusing to explain my policy, refusing to give management information and refusing reinspection, when no state farm employee showed up to my property to begin with only subcontractors, refusing to adhere to my request of email communication only due to the fact I believe they are trying to bully me into excepting less than what the damage is worth and he continually just kept calling and refused to email State Farm refuses to respect wishes, boundaries and frankly I feel like I have been robbed for the 3 years. Pam is good but unfortunately she carries no weight when it comes to the company that is backing her and now after two months of waiting on this claim to be resolved they told me that I would have to resubmit everything so a two month process can turn into a formal process"
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Miss Cheryl A Kanitz

February 6, 2023

5  out of  5 rating by Miss Cheryl A Kanitz
"Excellent customer service"
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British Alexander

January 3, 2023

5  out of  5 rating by British Alexander
"Brittany was Amazing she explained everything in depth to let me know I was getting good coverage and she was very patient and professional as I asked questions."
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Joe Cottman

November 11, 2022

5  out of  5 rating by Joe Cottman
"Brittany was above and beyond And for that I can't thank her enough"
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Lisa Thomas

October 8, 2022

5  out of  5 rating by Lisa Thomas
"Friendly, caring agent who thoroughly reviewed and updated our coverage. Very happy with Pam and her office staff."
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Lori Everard

September 19, 2022

5  out of  5 rating by Lori Everard
"Pam is wonderful! Very helpful with which coverage to select."
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Muhammad Bilal

September 12, 2022

5  out of  5 rating by Muhammad Bilal
"Wonderful people! Pam is just an amazing person. She takes cares of your insurance needs in such a polite manner. I already recommended her office to all my family members and friends. Thank you for the great service and gifts Pam. 🎁 😃"
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Fritz Otterbein

August 27, 2022

5  out of  5 rating by Fritz Otterbein
"Pam is is without a doubt the best State Farm agent I've been associted with in 40 years of being a State Farm Customer. She reviewed my policy's and made suggestion that made sense and were affordable. Pam knows the insurance business and is able to give sound advice and direction. I have had other State Farm agents but none has helped with difficult circumstances as much as Pam has. If Pam is not your State Farm agent now she should be , she's highly rated with excellent reviews. I would most certainly recommend her."
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Ashley Brady

August 22, 2022

5  out of  5 rating by Ashley Brady
"I spoke with Brittany over the phone and she was so kind and very patient as she walked me through my insurance policy. As a first time buyer, I didn't know much about what I was walking into so I appreciated how thorough she was! It was very quick, simple and easy. Also, I made a trip to the office to pick up my paperwork and was greeted with a warm hello and asked if I had any more questions. 10/10 recommend!"
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Grace Barnhart

August 9, 2022

5  out of  5 rating by Grace Barnhart
"Lisa was super kind and helpful!"
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Elizabeth Bank

August 3, 2022

5  out of  5 rating by Elizabeth Bank
"I worked with Lisa and she was wonderful! She made what I thought would be a daunting process, simple and pain-free. I would highly recommend!"
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Bruno Anusionwu

June 10, 2022

5  out of  5 rating by Bruno Anusionwu
"Pam was really helpful and gave expert advice. Helped me find the best coverage."
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Candace Spencer

May 24, 2022

5  out of  5 rating by Candace Spencer
"Pam is amazing! She is really God sent. She explained everything to me and made me feel very comfortable. She is very genuine. You can definitely tell she loves what she does. Thank you so much Pam for your help. I will definitely recommend :)"
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Kevin Costorf

March 4, 2022

5  out of  5 rating by Kevin Costorf
"Pam is the BEST!! So helpful, by far the best agent I have ever had!"
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Brenda Gentry

February 2, 2022

5  out of  5 rating by Brenda Gentry
"Pam and her crew is the best for State farm"
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Bazil Sampson Sampson Anandaraj

December 30, 2021

5  out of  5 rating by Bazil Sampson Sampson Anandaraj
"Pam has been the BEST insurance agent I have ever worked with... Quick with responses and answers everything with utmost knowledge and sincerity.. Am so happy that I have her to support me with insurance."
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Mark S.

December 29, 2021

5  out of  5 rating by Mark S.
"The entire office is very professional and always willing to help their customers. Thank you for everything and have a safe and happy holidays! Mark Sikorski"
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Avinash Potti

December 24, 2021

5  out of  5 rating by Avinash Potti
"I would recommend this agent for auto insurance. They provided me detailed information and provided the best quote. What I loved is, their prompt response to my calls and emails. It was great experience with Pam's team and they were really helpful."
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Mark Rose

December 21, 2021

5  out of  5 rating by Mark Rose
"Always a pleasure to deal with Lisa and Pam, whether discussing a policy, endorsements, or a claim. Highly recommend in all respects."
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Barbara Bukovinsky

December 17, 2021

5  out of  5 rating by Barbara Bukovinsky
"My previous State Farm agent retired and my account was transferred to Pam. Both Pam and her assistant Lisa have been fantastic on returning calls and helping with any changes I might have to my policy."