State Farm® Insurance Agent Pam Lewis-Kidder
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Daniel (Clyde)
September 10, 2024
"Responsive, kind, and very helpful. Glad I made the switch"
"Thank you so much! It’s truly a pleasure to be your insurance agent. "
Linda Saunders
August 20, 2024
"If you are looking for an expert, personalized agent that values you as a client and goes the extra mile, I encourage you to consider Pam Lewis-Kidder. I have been a State Farm policy holder for over 40 years and Pam is by the the best agent that have encountered; personally and via my business. In a world where technology has replaced humanistic touch points, you will find a great balance as to how Pam and team approach serving you!"
"Thank you so much, Linda! I’m so grateful to have you as my customer. It’s people like you that make my job such a joy! Please take care and let me know if you need anything. "
Mark Shier
August 14, 2024
"Long time customer of State Farm Insurance and the Pam Lewis-Kidder team. Great people to work with. Couldn't be happier."
"Thank you so much, Mark! It’s a pleasure being your insurance agent!"
Juli Ocean
March 14, 2024
"This morning I went to the office of Pam Lewis Kidder. Brittany buzzed me in. She offered me coffee or water and after a few minutes I felt as though was talking to a friend. She made switching from another insurer seamlessly easy-peasy. It was the best sign up experience I've had in years. Brittany was kind, and attentive and had me wrapped up in no time. And we had a wonderful conversation. I'm glad I took the time to do an in-person meeting. Thank you Brittany!"
"Thank you so much, Juli! We are so happy to welcome you to our State Farm family!"
Brian Garner
January 26, 2024
"I recently purchased car insurance from the Pam Lewis-Kidder team at State Farm. I worked directly with Brittany, and she couldn't have been more attentive, making it an efficient and pleasant experience. The process was smooth, and she listened to my needs and guided me to a policy that would be best for my family and I. She focused on my benefit over her own. I reached out to a couple other agencies before State Farm, and thank goodness I made one more call. The professional is unmatched, and I'll be sure to refer my family and colleagues here. Thank you Brittany and team!"
"It was a pleasure working with you, Brian! Thank you so much for giving us the opportunity to help you with your auto insurance needs."
Rene Shier
December 6, 2023
"Pam is awesome! She was quick to answer my call and responded immediately to my need to prove to the apartment complex at which I reside that I DO have a current renter's insurance policy and quickly emailed Gage Crossing the documentation. 😊"
"Thank you, Rene! It’s a pleasure to be your agent. I’ll be here whenever you need me. "
Roxie Dunkle
June 15, 2023
"Brittany truly exceeded my expectations in assisting me with my policy. Her willingness to go above and beyond, and exceptional customer service set her apart. I highly recommend her services to anyone in need of insurance assistance."
"Thank you, Roxie! Brittany was glad to help you find an insurance plan to suit your needs. Please let us know if you need anything else. We’re here to help!"
greg moore
June 6, 2023
"Thanks to State Farm I am saving $130 on my car insurance."
"Greg, thank you so much for choosing Pam Lewis-Kidder State Farm. We are so happy to help you save money and get great coverage. Please let us know if you need anything, because we’re here for you.😃"
Tyler Lewis
May 4, 2023
"If I could give zero stars I would. honestly I loved them until I had to file a claim they have not been helpful it’s been me against statefarm the entire time it’s been over 2 months and there claims department has done nothing but try to bully me into a less than satisfactory solution they want me to use a off color replacement siding and leave shingles pointing at the sky and I’ve repeatedly asked for someone to review my policy and everyone refuses Brittany in Pam’s office said she didn’t have time for that and mark the claims adjuster that I have requested to be removed from my case multiple times for various reasons including refusing to explain my policy, refusing to give management information and refusing reinspection, when no state farm employee showed up to my property to begin with only subcontractors, refusing to adhere to my request of email communication only due to the fact I believe they are trying to bully me into excepting less than what the damage is worth and he continually just kept calling and refused to email State Farm refuses to respect wishes, boundaries and frankly I feel like I have been robbed for the 3 years. Pam is good but unfortunately she carries no weight when it comes to the company that is backing her and now after two months of waiting on this claim to be resolved they told me that I would have to resubmit everything so a two month process can turn into a formal process"
"Tyler, I am truly sorry that you are dissatisfied with the Claims decision. I did everything I could to help you resolve the situation. I escalated your claim twice so fresh eyes could look at it. In regards to reviewing your policy, Brittany told me she didn’t feel comfortable reviewing coverages over the phone since there was a claim and she worried that something she said would be misconstrued. In a final effort to assist you, I transferred your complaint to State Farm Corporate last week so you could have your claim reviewed. I was your advocate but I cannot overturn a State Farm Claim’s decision. Sincerely, Pam"
Miss Cheryl A Kanitz
February 6, 2023
"Excellent customer service"
"Miss Cheryl, thank you! We appreciate your trust in us to take care of your insurance policies."
British Alexander
January 3, 2023
"Brittany was Amazing she explained everything in depth to let me know I was getting good coverage and she was very patient and professional as I asked questions."
"Thank you for taking the time to leave us a review! Brittany is a great part of our team and we're happy to hear he provided a great experience!"
Joe Cottman
November 11, 2022
"Brittany was above and beyond And for that I can't thank her enough"
"Joe, we’re so glad to hear how Brittany was able to help you with your insurance needs! She is an essential part of our team, and we appreciate you letting us know how well she was able to assist you. Thank you for choosing us as your insurance provider!"
Lisa Thomas
October 8, 2022
"Friendly, caring agent who thoroughly reviewed and updated our coverage. Very happy with Pam and her office staff."
"We love seeing reviews like this, Lisa! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
Lori Everard
September 19, 2022
"Pam is wonderful! Very helpful with which coverage to select."
"Lori, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
Muhammad Bilal
September 12, 2022
"Wonderful people! Pam is just an amazing person. She takes cares of your insurance needs in such a polite manner. I already recommended her office to all my family members and friends. Thank you for the great service and gifts Pam. 🎁 😃"
"Muhammad, thank you for your kind words! It has been a pleasure to be your State Farm agent. My office is here for you whenever you need us most and I look forward to continuing our relationship for years to come!"
Fritz Otterbein
August 27, 2022
"Pam is is without a doubt the best State Farm agent I've been associted with in 40 years of being a State Farm Customer. She reviewed my policy's and made suggestion that made sense and were affordable. Pam knows the insurance business and is able to give sound advice and direction. I have had other State Farm agents but none has helped with difficult circumstances as much as Pam has. If Pam is not your State Farm agent now she should be , she's highly rated with excellent reviews. I would most certainly recommend her."
"Thank you so much, Fritz! It has been a pleasure getting to know you and being your State Farm agent. Your confidence and trust in me means more than you will ever know. ♥️"
Ashley Brady
August 22, 2022
"I spoke with Brittany over the phone and she was so kind and very patient as she walked me through my insurance policy. As a first time buyer, I didn't know much about what I was walking into so I appreciated how thorough she was! It was very quick, simple and easy. Also, I made a trip to the office to pick up my paperwork and was greeted with a warm hello and asked if I had any more questions. 10/10 recommend!"
"Thank you, Ashley, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Brittany, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
Grace Barnhart
August 9, 2022
"Lisa was super kind and helpful!"
"Grace, thank you for your kind comments. It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Lisa cares a lot about our customers."
Elizabeth Bank
August 3, 2022
"I worked with Lisa and she was wonderful! She made what I thought would be a daunting process, simple and pain-free. I would highly recommend!"
"Thanks for the kind words, Elizabeth! We’re happy to hear Lisa was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
Bruno Anusionwu
June 10, 2022
"Pam was really helpful and gave expert advice. Helped me find the best coverage."
"Hi Bruno, it was a pleasure working with you. I'm glad we could help discover a great insurance plan to fit your needs. Reach out to us at any time if you ever need anything!"
Candace Spencer
May 24, 2022
"Pam is amazing! She is really God sent. She explained everything to me and made me feel very comfortable. She is very genuine. You can definitely tell she loves what she does. Thank you so much Pam for your help. I will definitely recommend :)"
"Hi Candace, it was a pleasure working with you. I'm glad we could help discover a great insurance plan to fit your needs. Reach out to us at any time if you ever need anything!"
Kevin Costorf
March 4, 2022
"Pam is the BEST!! So helpful, by far the best agent I have ever had!"
"Thank you for the wonderful review, Kevin! I truly care about our customers and want to make sure they are happy in every aspect. Thank you for trusting me with your insurance needs and I am happy to have you as part of our State Farm family!"
Brenda Gentry
February 2, 2022
"Pam and her crew is the best for State farm"
"Brenda, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
Bazil Sampson Sampson Anandaraj
December 30, 2021
"Pam has been the BEST insurance agent I have ever worked with... Quick with responses and answers everything with utmost knowledge and sincerity.. Am so happy that I have her to support me with insurance."
"Thank you for the praise, Bazil! You are always a pleasure to work with and I love being your agent! Take care and stay safe!"
Mark S.
December 29, 2021
"The entire office is very professional and always willing to help their customers. Thank you for everything and have a safe and happy holidays! Mark Sikorski"
"Mark, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"